Policy Page

ORDERING
Please contact me by email at MillaCorrespondence@gmail.com to order any greeting cards viewed on this website. Please allow 24-48 hours for a response.

PRICES
All prices for cards are listed retail. Sales tax (8.75%) will be applied to all orders placed from residents in New York State. I do not collect taxes from other states.

SHIPPING CHARGE
Please note that I do charge flat $3 shipping and handling fee for regular orders. Additional shipping charges will be applied to your order based on quantity and weight, if a rush order is requested. We will discuss shipping options based on the desired arrival date and estimated fees.

PAYMENTS
All payments shall be made in full prior to shipment. All payments to be made via Pay Pal.

DELIVERY
Please allow 2 weeks delivery, unless other arrangements have been agreed upon in advance. Milla Correspondence is not responsible for lost packages by mail courier. International customers, I will not describe package as "gifts". I know it may decrease customs fees, but I find that this often raises a red flag with customs and keeps you from receiving the item on time and in sound condition.

RETURN POLICY
I accept returns on any purchase for any reason, within ten (10) days of receipt. I believe not seeing the item right in front of you is the downside of buying/selling online, so I am happy to take things back that do not fulfill your expectations.

Returns must be done within ten (10) days of item receipt in untouched, original packaging. Please note that I refund the purchase, but not shipping; return shipment costs is the sole responsibility of the customer.

LOST ITEMS
If an item is lost, we will follow the carriers tracking procedures and they issue the refund. Note, the United States Postal office will not initiate any tracking until after one month after the item was posted, so patience is required.

ARTISTRY
Please note that all illustrations are hand-drawn and reflect the personal style of the creator, Camilla Davidsson. Any "flaws" within the illustration are representative of the hand-drawn quality. Note that colors on the screen may not exactly match the color represented on the cards. No part of this site, or the work featured, may be used or repurposed without the written permission of the creator, Camilla Davidsson.

PRIVACY POLICY
Milla Correspondence recognizes the importance of your privacy, especially when it deals with potentially life-threatening illnesses like cancer. I will not use your personal information to market any of our products or services if you opt out. To opt out, please send me an email requesting to be removed from the mailing list.